Meet The Kirby Grange Team

Kirby Grange Residential Home, situated in the beautiful, rural Leicestershire countryside, is owned by Geoff and his wife.

With over 20 years’ experience in the care industry, the family have run this beautiful residential home for over 6 years. The family are in constant communication with management and staff and can be contacted 24/7 by relatives or residents.

During their time at Leicestershire’s most sought after and recommended private care home, the ‘family home’ feel and ethos has grown and developed an atmosphere that we know is unrivalled by other care homes.

Geoff

Owner

We have owned and operated care homes since 1997; our passion for delivering great care and our zero tolerance for anything else has only grown year on year.

Our strapline “Because we care” is very real and, as individuals and a family, we get personally very upset if we fail to deliver anything less than brilliant care.

I am personally legally and, I feel, morally responsible for each and every home and its residents. If I am not visiting a home, I am in daily contact with the managers and their teams. Our systems and processes are all geared to letting me and my directors know when things have not been done and providing information to enable us to constantly improve.

We never think “this is great and it’s good enough” – we always strive to do better.

Hannah

Operations Director

I have been working in the business for nearly 15 years.

My job now is Operations Director supporting the managers and their staff teams to make sure that we maximise the overall wellbeing of each and every resident.

Unlike other homes, this is not just about making sure that there is no poor care, it is about instilling and maintaining a passion for excellence in everything we do. Part of my job is to ensure the smooth running of the homes with really fast purchasing so if a resident needs something it is in the home within hours, not days or weeks.

I am also responsible for the décor and maintenance of the homes and hopefully making sure they are homely and fulfil the wishes and aspirations of each individual resident and their relatives alike.

Michael

Finance Director

My role as Finance Director is to ensure the long term financial sustainability of the Care Home.

I am also responsible for Health & Safety, Data Protection and Information Technology. I regularly work from our Care Homes as it’s important to be hands-on, working with our teams to ensure that the necessities of regulation don’t detract from the demanding job of delivering great care.

Unlike many in the care industry, we are investing significantly in IT; we see it as an effective way of continually improving the quality of care and to continue to be more responsive to our resident’s and staff’ needs. Our systems tell us in real-time if things have not been done; Care is a 24/7 business and we work every hour necessary to ensure that issues are addressed immediately.

 

 

The team of care staff at Kirby Grange are highly trained and provide 24/7 care to our elderly patients.

From the moment of a resident’s arrival, our team creates a bespoke, individual care plan for each resident that is tailored to his or her specific needs.

The staff at Kirby Grange promote a fun and friendly atmosphere within the home and are loved and valued by our residents, their family and friends.

Laura

Registered Manager

I have worked at Kirby Grange since June 2017 before this I managed 2 other Residential homes within Leicester. I have 25 years care experience working within Residential homes and at the Leicester Royal Infirmary is my early days as a Nursing assistant. I have enjoyed making changes to our home to improve the care and surrounds for staff and Residents and will continue to do this. My aim for Kirby Grange is to continue to improve our service and to maintain the great relationships we have with families and professionals that visit the home.

Maria

Deputy Manager

I have worked at Kirby Grange for around 4 1/2 years starting as a Senior carer and then working my way up to the Deputy Manager. I have enjoyed learning new things and completing my training with support from the team. I have lots of experience within the social care sector including 3 years in young adults in mental health. I would like to continue working at Kirby Grange to one day hit my goal of managing within our home.

Senior Care Assistants - Days

Louise, Jack, Sarah and Hannah

With detailed input from residents, family and friends, our senior care assistants develop and constantly review each resident’s care plan. The Senior Carers manage each shift and ensure that care plans are delivered correctly. They also are responsible for liaising with families, friends and health service professionals.

 

Chef

Helen

I have worked at Kirby Grange for 14 years as the Chef. I love hearing suggestions from our residents and making meals they used to enjoy. I have my NVQ 2 & 3 and keep up to date with training to keep my skills up to date.

Chef

Blaine

I have been working at Kirby Grange for nearly 3 years and enjoy working alongside Helen. We work well together with me bringing in new ideas. I have my NVQ2 and will be working on my level 3 in 2022. I have worked in a residential home now for around 6 years and love the challenges we have to overcome within the kitchen, meeting everyone’s requirements.

Senior Care Assistants - Nights

Azima, Donna and Naomi

Our nighttime senior care assistants provide care and support to our residents throughout the night. Our carers are available 24/7 to provide exceptional quality care.

 

Head Housekeeper

Maxine

I have worked at Kirby Grange for over 10 years now starting as a domestic and working my way up to head housekeeper. I enjoy working within this industry and am proud of our team’s efforts and good outcomes through the tough times COVID brought us. I completed my NVQ whilst at Kirby grange which gave me the confidence I needed to run my team.

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