Meet The Kirby Grange Team

Kirby Grange Residential Home, situated in the beautiful, rural Leicestershire countryside, is owned by Geoff and his wife.

With over 20 years’ experience in the care industry, the family have run this beautiful residential home for over 6 years. The family are in constant communication with management and staff and can be contacted 24/7 by relatives or residents.

During their time at Leicestershire’s most sought after and recommended care home, the ‘family home’ feel and ethos has grown and developed an atmosphere that we know is unrivalled by other care homes.

Geoff

Owner

We have owned and operated care homes since 1997; our passion for delivering great care and our zero tolerance for anything else has only grown year on year.

Our strapline “Because we care” is very real and, as individuals and a family, we get personally very upset if we fail to deliver anything less than brilliant care.

I am personally legally and, I feel, morally responsible for each and every home and its residents. If I am not visiting a home, I am in daily contact with the managers and their teams. Our systems and processes are all geared to letting me and my directors know when things have not been done and providing information to enable us to constantly improve.

We never think “this is great and it’s good enough” – we always strive to do better.

Hannah

Operations Director

I have been working in the business for nearly 15 years.

My job now is Operations Director supporting the managers and their staff teams to make sure that we maximise the overall wellbeing of each and every resident.

Unlike other homes, this is not just about making sure that there is no poor care, it is about instilling and maintaining a passion for excellence in everything we do. Part of my job is to ensure the smooth running of the homes with really fast purchasing so if a resident needs something it is in the home within hours, not days or weeks.

I am also responsible for the décor and maintenance of the homes and hopefully making sure they are homely and fulfil the wishes and aspirations of each individual resident and their relatives alike.

Michael

Finance Director

My role as Finance Director is to ensure the long term financial sustainability of the Care Home.

I am also responsible for Health & Safety, Data Protection and Information Technology. I regularly work from our Care Homes as it’s important to be hands-on, working with our teams to ensure that the necessities of regulation don’t detract from the demanding job of delivering great care.

Unlike many in the care industry, we are investing significantly in IT; we see it as an effective way of continually improving the quality of care and to continue to be more responsive to our resident’s and staff’ needs. Our systems tell us in real-time if things have not been done; Care is a 24/7 business and we work every hour necessary to ensure that issues are addressed immediately.

 

 

The team of care staff at Kirby Grange are highly trained and provide 24/7 care to our elderly patients.

From the moment of a resident’s arrival, our team creates a bespoke, individual care plan for each resident that is tailored to his or her specific needs.

The staff at Kirby Grange promote a fun and friendly atmosphere within the home and are loved and valued by our residents, their family and friends.

Laura Davies

Registered Manager

Laura is the registered manager at Kirby Grange care home, and oversees the day to day running of the home.

Maria Warner

Deputy Manager

Maria assists Laura with the everyday running of Kirby Grange.

Senior Care Assistants

With detailed input from residents, family and friends, our senior care assistants develop and constantly review each resident’s care plan. The Senior Carers manage each shift and ensure that care plans are delivered correctly. They also are responsible for liaising with families, friends and health service professionals.

Our senior care assistants are listed below:

Thersa Hanson, Rhiann Kindred, Elizabeth Turner, Amanda Harvey & Debra Fielding-Cotterill.

Sue Mead

Head of Domestic Services

Sue is responsible for managing the domestic rotas and co-ordinating the day-to-day domestic work at Kirby Grange ensuring the highest standards of cleanliness and comfort for residents.

Helen Lynn

Chef

Helen is our in-house chef at Kirby Grange; she prepares delicious, home-made meals every day with fresh and nutritious ingredients.

Wendy Montgomery

Dining Assistant

Wendy is our dining assistant at Kirby Grange. It is Wendy’s role to ensure that all residents are enjoying mealtimes and have everything they need.

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